TERMS / IMPRINT / DATA PRIVACY
General Terms and Conditions (GTC)
Freeart Studio GmbH
Version 2.0 – as of 1th of October 2026
1. Scope and contracting party
These General Terms and Conditions apply to all services, sales, intermediary services, venue hire and events provided by Freeart Studio GmbH.
The contracting party is:
Freeart Studio GmbH
Grindelstrasse 12
8303 Bassersdorf
Switzerland
Any differing or supplementary provisions in an individual quotation, order confirmation or written contract take precedence over these GTC.
The version of the GTC agreed or made available to the customer when the relevant contract was concluded applies.
2. Services
Freeart Studio GmbH provides services in particular in the organisation, presentation and marketing of artworks, the management and support of creative projects, the operation of art studio, gallery and event premises, the planning and delivery of its own events and events for third parties, venue hire, and the sale of and intermediary services relating to artworks and art-related products.
Individual artworks may be offered in the company’s own name or on behalf of, or in the name of, the respective artists or owners. The specific contractual capacity is set out in the relevant quotation, invoice or sales confirmation.
The nature, scope and price of the services to be provided are set out in the relevant quotation, booking confirmation or other individual agreement.
3. Quotations, reservations and conclusion of contracts
Quotations issued by Freeart Studio GmbH are valid for the period specified in them. If no period is specified, they are valid for 14 calendar days from the date of issue, provided that the relevant service or event date remains available in the meantime.
An event date is not regarded as firmly reserved until Freeart Studio GmbH has confirmed the booking in writing and any agreed advance payment has been received on time.
Non-binding options on event dates may be granted for a limited period. Once the option period has expired, Freeart Studio GmbH may allocate the date to another party without further notice.
A contract is concluded, in particular, by acceptance of a quotation, signature of a contract, written booking or order confirmation, or payment of an invoice or advance payment expressly designated as binding.
4. Prices, advance payments and payment
All prices are stated in Swiss francs.
Prices quoted to consumers include any statutory value added tax payable, where VAT applies. For business customers, VAT may be shown separately.
Freeart Studio GmbH may require an advance payment for events, venue hire, projects or special services.
Unless otherwise agreed in the quotation, an advance payment of 30% of the agreed fixed price may be required on conclusion of the contract for an event booking. The remaining 70% must be paid no later than 10 calendar days before the event. Variable food and drink consumption, additional services and services charged on the basis of actual work or costs incurred are invoiced after the event.
Freeart Studio GmbH may also require security or a security deposit, particularly for larger events. As a rule, this is refunded within 10 working days after the event has ended and any damage has been established or the final invoice is available, less any outstanding amounts due.
The statutory consequences of default apply to late payment. The statutory default interest rate is currently generally 5% per annum. If payment is not made on time, Freeart Studio GmbH is entitled to suspend the event or further services until payment has been received in full, insofar as permitted by law.
5. Events and venue hire
5.1 Use of the premises
The premises may be used only for the agreed purpose.
Any material change to the type, character, number of participants or purpose of the event requires the prior consent of Freeart Studio GmbH.
The maximum number of persons specified by the authorities, fire safety authorities or other competent bodies must not be exceeded under any circumstances. Freeart Studio GmbH is entitled to refuse admission to further persons once the permitted capacity has been reached.
Instructions issued by Freeart Studio GmbH or its designated staff concerning safety, fire protection, escape routes, artworks, technical equipment and house rules must be followed.
5.2 Event times, set-up and dismantling
As a rule, the agreed period of use also includes the agreed set-up and dismantling times.
An event may be extended only with the consent of Freeart Studio GmbH and may incur additional charges.
If the agreed finishing time is exceeded, additional staffing, cleaning, security, technical and venue costs may be charged in accordance with the quotation or on the basis of actual work or costs incurred.
5.3 Guest numbers
The expected number of guests must be stated at the time of booking.
Unless otherwise agreed, the final number of guests must be communicated no later than 10 calendar days before the event.
As a rule, agreed package rates, catering, staffing or other services charged per person are invoiced on the basis of at least the most recent number of persons confirmed within the deadline. If more people attend, the actual higher number of participants is taken into account.
As a rule, a reduction in guest numbers communicated after this deadline does not entitle the customer to a corresponding reduction in services already arranged or agreed.
5.4 Artworks and fixtures
Artworks exhibited on the premises must not be touched, moved, taken down or otherwise altered without the express consent of Freeart Studio GmbH.
Prior consent is required before attaching decorations, signs, technical equipment or other objects to walls, ceilings, floors or installations.
Nails, screws, drilling, strong adhesives and other fixings that may damage surfaces are prohibited without express consent.
Open flames, candles, pyrotechnics, smoke machines or similar equipment may be used only with prior express consent and in compliance with all safety requirements.
5.5 Damage
Insofar as permitted by law, the organiser is liable for damage culpably caused to the premises, fixtures, inventory or artworks by the organiser itself or by employees, guests, suppliers or other third parties engaged for whom it is responsible.
Any damage must be reported to Freeart Studio GmbH immediately.
Where artworks are damaged, any demonstrable loss in value and necessary expert assessment or transport costs may be taken into account in addition to repair or restoration costs.
Freeart Studio GmbH may set off the relevant claims against a security deposit held.
Depending on the type, scale or risk profile of an event, Freeart Studio GmbH may require the organiser to provide evidence of adequate event organiser’s liability insurance or business liability insurance.
5.6 Cleaning and waste disposal
The organiser must return the premises in the agreed condition.
Standard end-of-event cleaning is included in the price only if expressly agreed.
Excessive soiling, the removal of items, decorations or waste left behind, and additional cleaning or disposal costs may be charged on the basis of actual work or costs incurred.
5.7 External service providers
Caterers, DJs, musicians, photographers, technicians, decorators, security services or other external service providers may be engaged only within the scope of the agreed use.
Freeart Studio GmbH may require prior coordination or consent for services affecting the premises, technical equipment, safety or operational procedures.
The organiser is responsible for ensuring that service providers it engages comply with the house rules and the statutory provisions applicable to them.
Any rights or permits required for the specific event, in particular for the use of music, images or other copyright-protected material, must be obtained by the organiser unless expressly included in the services provided by Freeart Studio GmbH.
5.8 Food, drinks and alcohol
As a rule, drinks are supplied or served by Freeart Studio GmbH. Bringing or serving drinks from other sources requires the prior express consent of Freeart Studio GmbH.
External suppliers may be engaged for food and catering following prior coordination. Bringing your own food is permitted only where agreed in advance.
Freeart Studio GmbH or the caterer responsible must be informed of any special dietary requirements, allergies or intolerances in good time.
Freeart Studio GmbH is entitled to refuse to serve alcoholic drinks to visibly intoxicated persons and in any other circumstances where this is required by law or for safety reasons.
The statutory provisions on the supply of alcohol to minors and all other mandatory provisions, in particular those concerning food, hospitality, the protection of young people and health protection, must be observed and remain applicable.
5.9 Safety
Escape and rescue routes, emergency exits, firefighting equipment and safety-related installations must remain freely accessible at all times.
Depending on the type and size of the event, Freeart Studio GmbH may require appropriate additional security, cloakroom, cleaning or support staff. The organiser bears the associated costs unless they are already included in the agreed price.
Freeart Studio GmbH may interrupt or terminate an event if there is an immediate danger to people, artworks, premises or fixtures.
6. Cancellation and withdrawal in relation to events
6.1 Cancellation by the customer
Cancellation must be made in text form, in particular by email. The date on which Freeart Studio GmbH receives the cancellation determines the applicable notice period.
Unless otherwise provided in the individual contract, the following cancellation fees are payable in the event of complete cancellation. The calculation is based on the agreed venue hire, firmly booked services and any expressly agreed minimum spend. Services charged solely according to consumption that have neither been incurred nor agreed as part of a minimum spend are excluded:
Time of cancellation/Fee
More than 120 calendar days in advance: 20%
61 to 120 calendar days in advance: 40%
31 to 60 calendar days in advance: 60%
15 to 30 calendar days in advance: 80%
14 calendar days or less in advance: 100%
Advance payments already made are credited against the cancellation fee due. Any credit balance remaining after deduction of the cancellation compensation and any other costs due is refunded to the customer.
In addition, demonstrably incurred costs that can no longer be cancelled for external service providers, bespoke items, technical equipment, catering, staffing, transport or other services specifically ordered for the event may be charged, insofar as they are not already included in the cancellation fee.
The same costs will not be charged twice.
If Freeart Studio GmbH is able to rebook the cancelled event date on comparable terms, expenses saved and contribution margins generated as a result are appropriately credited against the cancellation fee.
The customer retains the right to demonstrate that no loss, or a substantially smaller loss, has been incurred.
Different cancellation and rebooking conditions imposed by the relevant provider may apply to external venues and third-party services. Insofar as these were made available to the customer before the binding order was placed, the customer bears the costs actually arising from them. This applies in particular to hire, reservation, catering, technical equipment, artist, travel and accommodation costs.
Such costs are charged in addition to the cancellation fee only insofar as they are not already included in it. Costs will not be charged twice.
6.2 Partial cancellations
If individual agreed services are reduced or cancelled, the cancellation provisions apply correspondingly to the scope of services affected.
Freeart Studio GmbH may treat a material reduction in space, duration, guest numbers or the agreed minimum spend as a corresponding partial cancellation.
6.3 Postponement of an event
The customer has no automatic right to postpone an event, but a postponement may be agreed by mutual consent.
If a new date is agreed at least 60 calendar days before the event and falls within twelve months, Freeart Studio GmbH may credit all or part of the payments already made towards the new date.
Third-party and planning costs already incurred or which cannot be deferred remain payable.
As a rule, the cancellation conditions apply to postponements at shorter notice, unless otherwise agreed in writing.
6.4 No-shows
As a rule, the full agreed amount is payable in the event of a no-show or if the event does not take place without timely cancellation.
6.5 Withdrawal by Freeart Studio GmbH
Freeart Studio GmbH may withdraw from the contract or terminate an event for good cause, in particular where material information about the type or purpose of the event was incorrect or incomplete, agreed payments are not made despite a grace period, the event breaches statutory provisions, or there is a significant danger to people, artworks or premises. If the good cause arises from a circumstance for which the customer is responsible, any agreed or accrued claims of Freeart Studio GmbH remain unaffected.
If Freeart Studio GmbH has to cancel an event for a reason for which it is responsible and no reasonable alternative date can be agreed, payments already made for services not provided are refunded. Any further claims are governed by clause 15 of these GTC.
7. Force majeure and extraordinary events
If an event cannot take place, or can take place only with material changes, because of an occurrence beyond the parties’ reasonable control, the parties will first seek to agree a reasonable alternative date.
Such occurrences include, in particular, official prohibitions, natural events, serious operational disruptions, prolonged interruptions to supplies or comparable unforeseeable events.
Provided the statutory requirements are met, extraordinary events may also include the closure of the venue by public authorities or its becoming unusable, significant transport or supply disruptions, and comparable events that objectively prevent the event from taking place.
If it is not possible or reasonable to hold or postpone the event, services not provided are generally not charged, or payments already made for them are refunded.
Demonstrably incurred, non-refundable third-party or preparation costs specifically relating to the event concerned may be charged insofar as permitted by law.
Any further claims for damages arising from such an occurrence are excluded insofar as permitted by law.
8. Planning and event management
8.1 Scope of services and role of Freeart Studio GmbH
Freeart Studio GmbH may plan, organise, coordinate and deliver events both on its own premises and at external venues.
The nature and scope of the services to be provided and the role of Freeart Studio GmbH as event organiser, contractor, coordinator or intermediary are set out in the relevant quotation, order confirmation or other individual agreement.
A specific commercial, publicity-related or other outcome of an event, in particular a particular number of participants, media impact or level of revenue, is owed only where expressly agreed in writing.
8.2 External venues
If an event takes place at a venue not operated by Freeart Studio GmbH, that venue’s operating, safety and house rules also apply, insofar as they were made available to the customer before conclusion of the contract or before the binding booking of the venue.
The owner’s or operator’s requirements, in particular concerning access, hours of use, set-up and dismantling, capacity, fire protection, safety, technical equipment, catering, noise, decoration and cleaning, must be observed.
If the operator changes mandatory operational requirements or requirements imposed by public authorities after conclusion of the contract, Freeart Studio GmbH is entitled to adjust the event planning accordingly. Any additional costs arising are charged to the customer only insofar as they are necessary and are to be borne by the customer.
8.3 Third-party providers and intermediary services
Freeart Studio GmbH may engage external venues, caterers, technicians, artists, musicians, security companies, transport, hire or other service providers to provide its services.
Insofar as Freeart Studio GmbH commissions services from such providers in its own name as part of its own scope of services, its statutory responsibility towards the customer remains unaffected.
Where Freeart Studio GmbH expressly acts solely as an intermediary for a third-party provider and the contract is concluded directly between the customer and that provider, Freeart Studio GmbH is not a contracting party to the service arranged. Its liability for breaches of its own duties remains unaffected.
Quotations and order confirmations may accordingly specify which services are provided by Freeart Studio GmbH itself, purchased in its name or merely arranged as an intermediary.
8.4 Permits and official requirements
Responsibility for obtaining event-related permits, making notifications and securing licences and rights is specified in the relevant quotation or order confirmation.
Where Freeart Studio GmbH expressly undertakes to obtain such permits, the customer must provide the necessary information and documents in good time.
Where permits must be obtained or official conditions met by the venue, organiser or customer, responsibility lies with the party concerned.
Mandatory statutory obligations of Freeart Studio GmbH remain unaffected.
8.5 Customer’s duty to cooperate
The customer must provide Freeart Studio GmbH in good time with all information, approvals, participant numbers, content, logos, guest data and other documents required for planning and delivery.
Delays or additional costs resulting from late, incomplete or subsequently changed information or approvals provided by the customer may be charged to the customer.
If agreed dates or services are postponed as a result, Freeart Studio GmbH is not liable for the resulting consequences, insofar as it is not itself responsible for the delay.
8.6 Costs of external venues and third-party services
For external venues, third-party services, material purchases and other binding commitments to be entered into on the customer’s behalf, Freeart Studio GmbH may require an advance payment up to the amount of the anticipated costs or the costs required by the third-party provider, independently of the general advance payment provisions.
Freeart Studio GmbH is not obliged to enter into such commitments at its own expense before the required advance payment has been received.
8.7 Changes and additional services
Changes requested by the customer after order confirmation may result in additional costs and changes to dates and arrangements.
Orders already placed and reservation, rebooking or cancellation costs charged by external providers are invoiced additionally insofar as they arise from the requested change.
Where possible, Freeart Studio GmbH informs the customer before incurring significant additional costs.
8.8 Damage at external venues
If the customer, its employees, guests or third parties it engages culpably cause damage to an external venue, its fixtures or inventory, the customer must reimburse Freeart Studio GmbH for the resulting documented costs insofar as the customer is legally responsible.
Claims for damages made by the venue are not passed on to the customer without appropriate documentation.
9. Sale of artworks and intermediary services
Images of artworks, in particular on websites, social media, in catalogues or on screens, are for illustrative purposes. For technical reasons, impressions of colour, texture and size may differ from the actual appearance of the original.
In the case of original artworks and handmade pieces, irregularities characteristic of the work, signs of ageing and particular features of the materials do not generally constitute defects, provided they do not impair the agreed condition or the condition reasonably to be expected in the circumstances.
By purchasing an artwork, the buyer acquires ownership of the physical work in accordance with the relevant contract. This does not transfer any copyright or rights of use.
Freeart Studio GmbH is entitled to withhold handover of an artwork until the purchase price has been paid in full.
10. Returns and cancellation of art purchases
As a rule, purchases of artworks are binding.
Where there is no mandatory statutory right of revocation or withdrawal and no voluntary right of return has been expressly agreed, there is no entitlement to return or exchange an artwork because it is not to the buyer’s liking.
As a rule, voluntary returns are excluded for bespoke or personalised works or works specifically procured for a customer.
Mandatory statutory warranty rights in respect of actual defects remain unaffected.
11. Delivery, transport and collection
The handover, delivery, transport, packaging and insurance of artworks are agreed individually.
Transport and shipping costs are communicated to the buyer or charged in accordance with the quotation.
Obvious damage in transit should be reported to Freeart Studio GmbH and, where applicable, the carrier, and documented as promptly as possible.
If an artwork made available for collection is not collected within a reasonable period despite a request to do so, reasonable storage and handling costs may be charged following prior notice.
12. Copyright and rights of use
Copyright in artworks remains with the respective rights holders unless expressly transferred otherwise.
In particular, purchasing a physical artwork does not confer the right to duplicate it commercially, produce reproductions, use it for merchandising or otherwise exploit it commercially.
Without a corresponding agreement, concepts, plans, texts, graphics, photographs or other creative services produced by Freeart Studio GmbH may not be used beyond the contractually intended purpose or passed on to third parties for exploitation. Unless otherwise agreed, this also applies to ideas, schedules, spatial concepts, design concepts and event concepts produced as part of quotations, presentations or concept proposals.
13. Photography, filming and media recordings
Photography and filming on the premises must not infringe the rights of the artists whose work is exhibited, Freeart Studio GmbH or persons present.
Professional or commercial photography or film productions require the prior consent of Freeart Studio GmbH.
Freeart Studio GmbH does not use images of individuals for advertising or marketing purposes solely on the basis of these GTC, but in accordance with the necessary consents or legal bases.
14. Warranty
Freeart Studio GmbH provides its services with due care and in accordance with the relevant agreement.
In the event of a justified complaint, Freeart Studio GmbH must first be given an opportunity to remedy the defect, insofar as this is possible and reasonable given the nature of the service.
Mandatory statutory warranty claims remain unaffected.
15. Liability
Freeart Studio GmbH is liable in accordance with statutory provisions for damage caused intentionally or through gross negligence.
Liability for damage caused by slight negligence is excluded insofar as permitted by law.
Liability for damage caused by the organiser, guests, external service providers or other third parties exists only insofar as Freeart Studio GmbH is responsible under mandatory law.
Freeart Studio GmbH accepts no responsibility beyond its statutory liability for personal belongings, coats, valuables or technical equipment brought onto the premises and left unattended.
Mandatory statutory liability provisions remain applicable in all cases.
16. Data protection
Personal data is processed in accordance with the applicable Swiss data protection legislation.
Further information on the processing of personal data is provided in the current Privacy Policy of Freeart Studio GmbH at www.freeart-studio.ch.
17. House rules
House rules made available to the customer before conclusion of the contract form part of the contract. Irrespective of this, any necessary instructions issued by Freeart Studio GmbH during the event concerning safety, fire protection, the protection of artworks and orderly operation must be followed.
In the event of inconsistencies, individual agreements take precedence over these GTC, and these GTC in turn take precedence over the house rules.
18. Governing law and jurisdiction
All contractual relationships with Freeart Studio GmbH are governed by Swiss law.
Insofar as permitted by law, the courts at the registered office of Freeart Studio GmbH have jurisdiction.
Mandatory statutory rules on jurisdiction, particularly for consumer contracts, remain unaffected. In the case of consumer contracts, a consumer in Switzerland may, under certain conditions, also bring proceedings at their own place of residence and may not waive this statutory place of jurisdiction in advance.
19. Final provisions
For evidential purposes, amendments and additions to individual agreements should be made in text form.
If any provision of these GTC is wholly or partly invalid or unenforceable, this does not affect the validity of the remaining provisions. The applicable statutory provisions replace the invalid provision.
These GTC are issued in German and English. In the event of any discrepancy or inconsistency between the two versions, the German version prevails and is the legally binding version.
Imprint / Data Policy
This Privacy Policy informs you about the processing of data when you visit this website and carry out any of the actions suggested on the website, for example completing and submitting the contact form.
It also explains how we process personal data when you contact us, purchase or express an interest in artworks, book events with us or attend events organised by us.
We reserve the right to amend this privacy information from time to time to ensure that it always reflects the actual circumstances and legal requirements. Please review this Privacy Policy regularly when visiting our website.
1. Contact details of the controller
Freeart Studio GmbH
Grindelstrasse 12
8303 Bassersdorf
Switzerland
Telephone: +41 44 518 8550
Email: info@freeart-studio.ch
Website: www.freeart-studio.ch
Questions about data protection and requests for access, rectification or erasure may be sent to the email address above.
2. Scope and bases for data processing
Your data is processed in accordance with the Swiss Federal Act on Data Protection (FADP) and the associated Data Protection Ordinance (DPO). Where the European Union’s General Data Protection Regulation (GDPR) applies to a particular situation, we also comply with its requirements. For cookies and similar technologies, we additionally observe the applicable rules on storing and accessing information on end-user devices, in particular Article 45c of the Swiss Telecommunications Act (TCA) and, where applicable, the relevant European or national provisions.
Where we process data on the basis of consent, we inform you separately and specify the relevant purposes. You may withdraw your consent at any time with effect for the future.
Where the GDPR applies, we process your data in particular on the following legal bases:
Article 6(1)(a) GDPR: consent, in particular for the optional analytics and embedded services described below; Article 6(1)(b) GDPR: taking steps at your request prior to entering into a contract and performing a contract with you; Article 6(1)(c) GDPR: compliance with legal obligations; Article 6(1)(f) GDPR: legitimate interests, in particular in operating a secure website, responding to general enquiries, maintaining business relationships and safeguarding legal claims, provided that these interests are not overridden by the interests or rights of the individuals concerned.
For sensitive personal data, we comply with the additional statutory requirements. Where the GDPR applies, processing health data also requires a condition under Article 9 GDPR, which may include your explicit consent.
Additional privacy notices may apply to particular services or events. These take precedence over this general Privacy Policy to the extent that they address a particular situation more specifically.
3. Data processing activities
When you visit our website, online identifiers such as IP addresses or cookies are automatically collected. The use of optional cookies and services depends on your choices under section 12.
When you get in touch with us, for example by email or telephone, we collect the data you provide and the information exchanged between us, including communication metadata.
We collect and use data about your behaviour and preferences to tailor our offerings more closely to your needs. The consent and settings options in sections 12 and 13 apply to optional website analytics.
Depending on your relationship with us, we may process in particular the following categories of personal data:
Contact and basic details, in particular surname, first name, address, email address, telephone number, company and role; Contract and booking data, in particular quotations, reservations, event dates, agreed services, guest numbers and organisational requirements; Event and guest data, in particular names, registration or RSVP status and accompanying persons; Billing and payment data, in particular billing address, invoices and payment status; Information about art purchases and interests, in particular artworks purchased, enquiries and delivery or collection details; Communication data from contact forms, emails, telephone contacts and other business correspondence; Technical usage data, in particular IP address, device and browser information, access times, and cookie and log data; Photographs and video recordings in accordance with section 9; In exceptional cases, health information such as allergies or intolerances in accordance with section 7.
We generally receive this data from you or through your use of our website. For events, we may also receive necessary information from the organiser or the person submitting a registration. Additional data may come from business partners involved in fulfilling an order.
4. Purposes of processing
We process your data for the following purposes:
Providing the website; Performing contracts; General communication with you; Marketing and relationship management; Improving and developing our offerings; Analysing and optimising use of the website; Security purposes; Compliance with legal or regulatory requirements.
These purposes include, in particular, handling enquiries and quotations, planning, organising, conducting and following up on events, managing reservations and guest lists, and coordinating with caterers, photographers, artists and other service providers involved.
Further purposes include selling and brokering artworks, arranging delivery or collection, invoicing and accounting, and safeguarding and enforcing legal claims.
5. Enquiries, quotations and contractual relationships
When you contact us, request a quotation, book an event or otherwise enter into a business relationship with us, we process the contact, communication, contract and billing data required for that purpose. This processing serves in particular to respond to your enquiry, prepare for a possible contract and perform and administer existing contracts.
If you provide us with personal data relating to other individuals, for example employees, guests or contact persons, you must be entitled to disclose it and, where required, inform the individuals concerned about the disclosure. This does not affect our own statutory information obligations.
6. Events, guest lists and RSVP
To plan and conduct events, we may process information about organisers, guests and accompanying persons. This includes, in particular, names, contact details, registration or RSVP status, special organisational requests and information required for admission, security, event arrangements or guest support.
Guest lists are made available only to those internal or external persons who need them to conduct the event concerned. Use for other purposes takes place only where permitted by law or where any required consent has been obtained. Registering for an event does not in itself constitute consent to electronic advertising.
7. Catering, allergies and special requirements
Information about dietary preferences, allergies or intolerances may be required for catering and hospitality. Such information may reveal details about a person’s health and is therefore processed with particular care and restraint.
We collect this information only to the extent necessary to conduct an event safely and where its processing is lawful. Where required, we obtain explicit consent. The information is made available only to the persons directly responsible or the caterer involved. Wherever possible, only the information necessary for the specific service is disclosed.
This data is not used for marketing purposes and is deleted or anonymised as soon as it is no longer needed for the event concerned and any necessary follow-up, unless a legal obligation or another lawful reason requires longer retention.
8. Art purchases, brokerage and delivery
When selling or brokering artworks, we process in particular contact, contract, invoice and delivery data. To the extent necessary for delivery, transport, insurance or customs clearance, the relevant data may be disclosed to transport, insurance or logistics companies and, where applicable, authorities.
We may document enquiries from people interested in art to handle their enquiry and maintain the business relationship. Use for electronic direct advertising takes place only in accordance with the legal requirements.
9. Photographs, video and media recordings
Photographs and video recordings may be taken at events. We provide appropriate event-specific information about planned recordings, their purposes and any intended publication. In doing so, we take account of the personality rights and legitimate interests of the individuals concerned.
Attending an event does not constitute blanket consent to taking images of individuals or publishing them for advertising purposes. Where consent is required, it is obtained separately; merely giving notice of recordings or providing an opportunity to object does not replace any required consent.
If you do not wish to be photographed or filmed, or if you have questions about a publication, please contact us or the persons responsible on site. Professional photography or film productions on our premises may be subject to additional agreements.
10. Provision and use of the website
When you visit our website, your browser automatically sends data to the systems used to provide the website. This enables a smooth connection to the website and helps ensure that it can be used securely and conveniently.
Depending on the function used, the following data may be processed in particular:
IP address; Date and time of access; Browser type and version; Operating system and device information; Pages accessed and technical log data; Referrer URL, where transmitted by the browser; Network or access-provider information, where available.
Optional analytics may additionally collect, in particular, visit duration, approximate country of origin, referring and exit pages, and interactions. Sections 12 and 13 apply to these activities.
Technically necessary processing serves to provide and secure the website. Where the GDPR applies, it is generally based on Article 6(1)(f) GDPR.
11. Wix hosting and contact forms
This website is provided through Wix. The provider is Wix.com Ltd., a company based in Israel. The connection to the website is encrypted using HTTPS/TLS, often also referred to as SSL encryption.
Wix and the service providers it engages process in particular technical data to provide, operate and secure the website. Information submitted through forms may also be processed and stored through Wix. Where Wix processes this personal data on our behalf, Wix’s relevant contractual data protection provisions apply.
If you contact us using a contact form, we process the data you enter. Depending on the form, this includes in particular your name or company, email address and/or telephone number, and your message. The mandatory information is indicated in the relevant form. Processing serves to respond to your enquiry and any follow-up questions. Where the GDPR applies, processing is based on Article 6(1)(b) GDPR for contract-related enquiries and generally on Article 6(1)(f) GDPR for other enquiries.
Wix may have data processed in particular in Israel, Europe and the United States. The requirements described in section 16 apply to international disclosures.
Further information:
Wix Privacy Policy: https://de.wix.com/about/privacy Wix Data Processing Addendum: https://www.wix.com/about/privacy-dpa-users
12. Cookies and similar technologies
This website uses cookies. Cookies are small pieces of data stored in a website visitor’s browser. Cookies are used for the security of this website, to measure system effectiveness and to provide an optimal visitor experience. Cookies can be used to track your movements and actions on this website.
In addition to cookies, similar technologies such as the browser’s local storage may be used.
Technically necessary cookies and technologies serve in particular to ensure the website’s security, navigation and functionality. They are used to the extent legally permitted without separate consent.
Optional analytics functions of Wix Analytics and Google Analytics 4, as well as embedded external content from Google Maps and Matterport, are activated only after you have given the relevant consent. Without this consent, the optional services concerned are not loaded. The rest of the website generally remains usable; the corresponding additional functions will not be available.
You can make your choices in the cookie or consent banner and subsequently change them or withdraw your consent with effect for the future through the cookie settings provided on the website. You may refuse optional services. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
You can also configure cookies on your device through your browser settings. Please note that completely disabling cookies may prevent you from using all the functions of this website. Deleting cookies in your browser does not in every case replace withdrawing consent through the website’s cookie settings.
13. Individual analytics and embedded services
13.1 Wix Analytics
This website uses the web analytics service Wix Analytics. Wix Analytics is provided by Wix.com Ltd.
Wix Analytics helps us understand how our website is used and improve its content, navigation and technical functions. Depending on the functions activated, data processed may include in particular page views, sessions, interactions, traffic sources, approximate location information, and device and browser information. Cookies and other technical identifiers may be used.
The optional analytics functions are used on the basis of your consent under section 12. Where the GDPR applies, the legal basis is Article 6(1)(a) GDPR. Technically necessary operational and security logs are distinct from these functions; they are processed in accordance with sections 10 and 11.
Wix is a company based in Israel. Data may also be processed by affiliated companies and service providers abroad. The information in section 16 applies.
Detailed information is available here: https://de.wix.com/about/privacy.
13.2 Google Analytics 4
We use Google Analytics 4, a web analytics service provided by Google. A potential service provider is, in particular, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Google LLC in the USA and other companies within the Google group may also be involved in processing. The contractual terms applicable to our Google Analytics account are determinative.
Google Analytics helps us understand how our website is used so that we can improve content, navigation and technical functions. Data processed may include in particular information about pages viewed, sessions and interactions, approximate location information, device and browser information, referrer and campaign information, and technical identifiers. We receive analyses and statistics on the use of our website from this data.
According to Google, individual IP addresses of users in the EU, Switzerland and the United Kingdom are not logged or stored in Google Analytics. The IP address is used to derive approximate location information and is then deleted. This does not mean that all other Analytics data is anonymous.
Google Analytics is activated only after you have given consent under section 12. Where the GDPR applies, processing is based on Article 6(1)(a) GDPR. You may withdraw your consent at any time through the cookie settings.
The retention of user-level and event-level data depends on the settings of our Analytics account and Google’s applicable deletion rules. Data may also be processed in the USA; section 16 applies to international disclosures.
Further information:
Google Privacy Policy (https://policies.google.com/privacy?hl=de) Google Analytics: Data and privacy in the EU, Switzerland and the United Kingdom: https://support.google.com/analytics/answer/12017362?hl=de Google Analytics: Data retention: https://support.google.com/analytics/answer/7667196?hl=de
13.3 Google Maps
We use Google Maps to display our location and make it easier to plan your journey. The service is provided by companies within the Google group, in particular Google Ireland Limited in Ireland or Google LLC in the USA, depending on the applicable terms of service.
When the map is loaded, a connection to Google is established. In particular, your IP address, the page accessed or its URL, device and browser information, and technical usage data may be transmitted. Depending on your device, browser and Google account settings, further information may be processed and data may be linked to your Google account. Google may use cookies and similar technologies.
The map is loaded only after you have given consent under section 12. Where the GDPR applies, consent-based processing relies on Article 6(1)(a) GDPR. You may withdraw your consent through the cookie settings. Our address is also available in section 1 without activating the map.
Data may also be processed in the USA. Section 16 and the Google Privacy Policy (https://policies.google.com/privacy?hl=de) apply.
13.4 Matterport – 3D/360° virtual tour
We embed an interactive 3D/360° virtual tour from Matterport on our website. Matterport is part of the CoStar group; the provider of the Matterport service is Matterport, Inc., USA.
When the tour is loaded and used, a connection to the provider’s systems is established. Data processed may include in particular IP address, browser and device information, screen size, language, time zone, approximate location information, and interactions with the tour.
According to Matterport’s Showcase privacy information, Showcase does not set its own cookies for visitors who are not logged in, but it does use the browser’s local storage for certain user preferences. Matterport describes truncating the IP address for analytics purposes. Technical requests may also be recorded in logging systems. This does not guarantee complete anonymity of all connection and usage data. Additional session data may be processed if you are logged in to a Matterport session.
The tour is loaded only after you have given consent under section 12. Where the GDPR applies, consent-based processing relies on Article 6(1)(a) GDPR. You may withdraw your consent through the cookie settings.
Personal data may be processed by Matterport, the CoStar group and the service providers involved, in particular in the USA and other countries. CoStar also identifies the United Kingdom, Australia, New Zealand, Switzerland, India and the Philippines as regular processing locations for its services; which of these locations are relevant to the specific tour depends on the infrastructure used. The requirements in section 16 apply.
Further information:
Matterport: https://matterport.com/ CoStar: Global Privacy Notice: https://www.costar.com/about/privacy-notice Matterport: Data Privacy in Showcase: https://matterport.com/de/legal/showcase-data-privacy
14. Social networks (social media)
We maintain a presence on social networks to communicate with users active on those networks and to provide information about us and our products.
Links on the website take you to the respective social media platforms. These are simple links, not embedded social media feeds or plugins. These links alone do not establish a connection to the respective platform when you visit our website. Only when you follow a link do you leave our website and access the relevant provider’s platform.
When you visit our profiles, platform operators may process device and usage data, among other information, use cookies and, where applicable, associate data with your user account. We process information you share with us there to communicate with you. The platforms may also provide us with statistical analyses of the use of our profiles. Where this involves joint controllership, the platform operator’s relevant agreements additionally apply.
Privacy policy:
https://www.linkedin.com/legal/privacy-policy?_l=de_DE
Privacy policy:
https://www.facebook.com/privacy/policy/
Privacy policy:
https://privacycenter.instagram.com/policy/
Facebook and Instagram belong to the Meta group. Processing by the respective platform operators, including possible international disclosures, is governed by their privacy policies.
15. Disclosure of data to third parties
For the purposes described above, we also transfer your data to service providers such as IT providers, payment providers or providers of the tools described in this Privacy Policy, to the extent they are used for the service concerned.
Recipients may include in particular:
IT, hosting, website, cloud, communication and support service providers, in particular Wix; The analytics and embedded-service providers described in section 13, where you have consented to their activation; Caterers, event venues and other event service providers; Photographers, videographers, musicians, artists and other project partners; Accounting, payment, insurance, transport and logistics service providers; Advisers and legal representatives, where their involvement is necessary.
We limit disclosure to the data necessary for the relevant purpose. Where a service provider processes personal data on our behalf, we require appropriate processing and data security in accordance with the legal requirements. Some recipients process data for their own purposes and under their own responsibility as controllers.
We also disclose data to authorities where we are legally obliged to do so.
16. Disclosure of data abroad
In connection with transfers to third parties, your data may be processed outside Switzerland.
For the website, processing locations may include in particular Israel, countries of the European Union or the European Economic Area, and the USA. The information in section 13.4 also applies to Matterport and CoStar.
Transfers to countries with a level of data protection recognised as adequate by the Swiss Federal Council may generally take place on that basis. For transfers to countries without a recognised adequate level of protection, we use appropriate safeguards where required, in particular recognised standard data protection clauses with the necessary adaptations for Switzerland and, where appropriate, supplementary protective measures. Statutory exceptions remain available.
For transfers to US companies, a valid certification of the specific recipient under the Swiss-U.S. Data Privacy Framework may be relied upon to the extent that the certification covers the data and transfer concerned. Where the GDPR applies, we also observe its requirements, in particular, where applicable, the EU-U.S. Data Privacy Framework or appropriate safeguards under Article 46 GDPR. Certification does not automatically cover all affiliated companies or service providers.
You may request information about the safeguards used in a particular case by contacting info@freeart-studio.ch. The privacy information of the providers mentioned contains further details about their international data processing.
17. Duration of data processing
As a general rule, data is deleted once its purpose has been fulfilled and no statutory retention obligations remain. Further retention may be necessary and lawful, in particular to safeguard or enforce legal claims.
Accounting records and supporting vouchers are retained for ten years where required by law. This period does not apply indiscriminately to all customer, website or event data.
Enquiries that do not lead to a contract are stored only for as long as necessary to handle them and conduct appropriate follow-up. Guest lists and event-related information are deleted or anonymised as soon as they are no longer required for the relevant purpose and there is no lawful reason for further retention. Section 7 additionally applies to health information.
The duration of cookies, local storage entries and analytics information depends on the technology and settings used. An overview of the cookies used and their lifetimes is provided through the website’s cookie information.
18. Marketing and relationship management
We may use contact details and information about your business relationship with us to inform you about our offerings, events and projects to the extent permitted by law.
Electronic advertising takes place only where the legal requirements are met, in particular where any required consent has been obtained or a lawful existing-customer exception applies. Contacting us or attending an event alone does not constitute general consent to advertising.
You may object to the use of your data for direct marketing at any time, for example by emailing info@freeart-studio.ch. Where we send such advertising communications, we provide a simple way to unsubscribe. Necessary communications relating to the fulfilment of ongoing orders remain unaffected.
19. Data security and protective measures
We have implemented technical and organisational measures, which are regularly reviewed and adapted to technological developments, to protect your data against loss, unauthorised access, misuse and alteration.
Depending on the system, these include in particular access and authorisation controls, secure passwords, up-to-date software, backups, encrypted connections and the careful selection of service providers.
Despite appropriate protective measures, entirely risk-free data transmission or storage cannot be guaranteed. Our statutory obligations to protect your data remain unaffected.
We therefore recommend that you take appropriate measures to protect the data you provide against misuse. In particular, use strong passwords and do not share them with third parties.
20. Your rights
As a data subject, you have, in particular, the following rights in connection with the processing of your data that falls within the scope of data protection law, subject to the applicable law and the relevant statutory conditions:
The right to obtain information about the data we store about you and how we process it; The right to have your data rectified; The right to have your data erased or its processing restricted; The right to object to certain processing activities; The right to data portability, meaning the right to request that certain data be provided in a commonly used format or transferred to another controller; The right to withdraw consent with effect for the future; The right to contact a competent data protection supervisory authority or, where provided for by the applicable law, lodge a complaint.
To exercise your rights, you may contact us at info@freeart-studio.ch. We may require appropriate proof of identity. Statutory restrictions and retention obligations remain applicable.
Contact information for the Federal Data Protection and Information Commissioner (FDPIC) is available at https://www.edoeb.admin.ch/. Where the GDPR applies, you may also contact the competent European data protection supervisory authority.
If you have questions about data protection, please email info(at)freeart-studio.ch.
21. Automated decisions
As a general rule, Freeart Studio does not make decisions based solely on automated processing that produce legal effects concerning an individual or similarly significantly affect them. Should this apply to a particular service in the future, the individuals concerned will be informed in accordance with the legal requirements.
22. Changes and language versions
We may amend this Privacy Policy if our data processing activities, the services we use or the legal framework change. The version published on our website at the relevant time applies; any required information and consent in connection with changes remain necessary.
If this Privacy Policy is also published in English, the German version shall prevail in the event of discrepancies or inconsistencies, to the extent permitted by law.